Best Buy Membership, Protection, and Geek Squad Terms and Conditions
Find the terms and conditions for Best Buy Memberships, Best Buy Protection, and Geek Squad services below. You can also view archived terms and conditions for retired programs that are no longer offered.
For Quebec customers, please click here to view and save the applicable Best Buy Protection Fact Sheet & Summary, and complete Certificate of Insurance.
On this page:
Current terms and conditions
Archive of former terms and conditions
- Geek Squad Home Membership
- Geek Squad Business Membership
- Geek Squad Protection Plan
- Geek Squad Protection Total Plan
As of May 10, 2022, Geek Squad Home Membership and Geek Squad Business Membership are no longer available. All active members of these programs have been automatically transferred to Best Buy Membership and should refer to the Best Buy Membership terms and conditions for program details.
Best Buy Protection
To see the terms and conditions associated with your plan, select the document that was in use when you purchased. Best Buy Protection plans go above and beyond the manufacturer’s warranty. Visit the Best Buy Protection page to see program details.
Quebec – Product Summary & Fact Sheet
- Best Buy Protection with Physical Damage (Quebec) – Product Summary & Fact Sheet – purchased between March 1, 2026 and present (PDF)
- Best Buy Protection with Physical Damage for Cell Phones (Quebec) – Product Summary & Fact Sheet – purchased between March 1, 2026 and present (PDF)
- Best Buy Protection+ (Quebec) – Product Summary & Fact Sheet – purchased between March 1, 2026 and present (PDF)
Quebec – Certificate of Insurance
Quebec
- Best Buy Protection Terms and Conditions for Quebec – purchased between March 1, 2026, and present (PDF)
- Best Buy Protection Terms and Conditions for Quebec – purchased between April 10, 2025 and February 28, 2026 (PDF)
- Best Buy Protection Terms and Conditions for Quebec - purchased between March 1, 2024 and April 9, 2025 (PDF)
- Best Buy Protection Terms and Conditions for Quebec - purchased between August 17, 2022 to February 29, 2024 (PDF)
- Best Buy Protection Terms and Conditions for Quebec - purchased between May 10, 2022 and August 16, 2022 (PDF)
All provinces except Quebec
- Best Buy Protection Terms and Conditions for all of Canada except Quebec – purchased between August 19, 2025, and present (PDF)
- Best Buy Protection Terms and Conditions for all of Canada except Quebec – purchased between April 10, 2025 and August 18, 2025 (PDF)
- Best Buy Protection Terms and Conditions for all of Canada except Quebec - purchased between March 1, 2024 and April 9, 2025 (PDF)
- Best Buy Protection Terms and Conditions for all of Canada except Quebec - purchased between August 17, 2022 and February 29, 2024 (PDF)
- Best Buy Protection Terms and Conditions for all of Canada except Quebec - purchased between May 10, 2022 and August 16, 2022 (PDF)
All of Canada
Best Buy Membership
Best Buy Members get free tech support, huge savings on protection plans, services, and more. Visit the Membership page to see program details.
Geek Squad Services
On-Site Services
Get setup and support for major appliances, Smart home and networking, TV and home theatre, Laptop, desktop, and tablet. Visit the Geek Squad Services page to see details.
Remote Support
Our Agents are available and online 24/7 to help with device setup, device diagnosis, software repair, and more. Visit our Geek Squad Remote Support page to see details.
- Geek Squad Remote Support Terms and Conditions - purchased between May 10, 2022 and present (PDF)
- Geek Squad Remote Support for Business Terms and Conditions - purchased between May 10, 2022 and present (PDF)
- Geek Squad Remote Support for Home Terms and Conditions - purchased between May 10, 2022 and present (PDF)
Assured Living (no longer active)
Get the latest in wellness monitoring technology to help keep your loved ones connected and empowered to live life to the fullest in the comfort of their own home.
Geek Squad Home Membership (no longer active)
See the archive of former plans, for reference. To see the terms and conditions associated with your former plan, select the document that was in use when you purchased.
All of Canada
- Geek Squad Home Membership Terms and Conditions - purchased between Dec. 4, 2019 to May 9, 2022 (PDF)
- Geek Squad Home Membership Terms and Conditions - purchased between Feb. 29, 2019 to Dec. 2, 2019 (PDF)
- Geek Squad Home Membership Terms and Conditions - purchased between Nov. 16, 2017 to Feb. 28, 2018 (PDF)
- Geek Squad Home Membership Terms and Conditions - purchased between Jun. 15, 2017 to Nov. 15, 2017 (PDF)
- Geek Squad Home Membership Terms and Conditions - purchased between Mar. 1, 2017 to Jun. 14, 2017 (PDF)
Northern Alberta
Geek Squad Business Membership (no longer active)
See the archive of former plans, for reference. To see the terms and conditions associated with your former plan, select the document that was in use when you purchased.
Geek Squad Protection (no longer active)
See the archive of former plans, for reference. To see the terms and conditions associated with your former plan, select the document that was in use when you purchased.
All of Canada Except Québec (2018-2022)
- Geek Squad Protection for all of Canada except Quebec - purchased between Sep. 17, 2021 to May 9, 2022 (PDF)
- Geek Squad Protection for all of Canada except Quebec - purchased between May 10, 2018 to Jul. 30, 2020 (PDF)
- Geek Squad Protection for all of Canada except Quebec - purchased between Jun. 23, 2015 to May 8, 2018 (PDF)
- Geek Squad Protection and Replacement for all of Canada except Quebec - purchased between May 9, 2018 to Sep. 16, 2021 (PDF)
- Geek Squad Protection+ for all of Canada except Quebec - purchased between Oct. 12, 2018 to Sep. 16, 2021 (PDF)
- Geek Squad Protection+ for Wireless for all of Canada except Quebec - purchased between Mar. 3, 2021 to Sep. 16, 2021 (PDF)
- Geek Squad Protection+ for Wireless for all of Canada except Quebec - purchased between Oct. 12, 2018 to Mar. 2, 2021 (PDF)
- Geek Squad Protection with Accidental Damage for all of Canada except Quebec - purchased between May 9, 2018 to Sep. 16, 2021 (PDF)
- Geek Squad Protection with Accidental Damage for Wireless for all of Canada except Quebec - purchased between Mar. 3, 2021 - Sep. 16, 2021 (PDF)
Québec (2018-2022)
- Geek Squad Protection for Quebec - purchased between Sep. 17, 2021 to May 9, 2022 (PDF)
- Geek Squad Protection for Quebec - purchased between May 10, 2018 to Jul. 30, 2020 (PDF)
- Geek Squad Protection for Quebec - purchased between Jun. 23, 2015 to May. 8, 2018 (PDF)
- Geek Squad Protection and Replacement Plan for Quebec - purchased between Jul. 31, 2021 to Sep. 16, 2021 (PDF)
- Geek Squad Protection with Physical Damage for Quebec - purchased between Jul. 31, 2021 to Sep. 16, 2021 (PDF)
- Geek Squad Protection with Physical Damage for Wireless for Quebec - purchased between Mar. 3, 2021 to Sep. 16, 2021 (PDF)
- Geek Squad Protection with Physical Damage for Wireless for Quebec - purchased between Jul. 31, 2021 to Mar. 2, 2021 (PDF)
- Geek Squad Protection with Accidental Damage for Wireless for Quebec - purchased between Feb. 28, 2018 to Jul. 30, 2020 (PDF)
- Geek Squad Protection+ for Quebec - purchased between Jul. 31, 2020 to Sep. 16, 2021 (PDF)
- Geek Squad Protection+ for Wireless for Quebec - purchased between Jul. 31, 2021 to Mar. 2, 2021 (PDF)
- Geek Squad Protection+ for Wireless for Quebec - purchased between Mar. 3, 2021 to Sep. 16, 2021 (PDF)
- Geek Squad Protection+ for Wireless for Quebec - purchased between Oct 12, 2018 to Jul. 30, 2020 (PDF)
All of Canada (2017-2020)
- Geek Squad Protection with Accidental Damage+ - purchased between Oct. 12, 2018 - Jul. 30, 2020 (PDF)
- Geek Squad Protection with Accidental Damage+ - purchased between Aug. 9, 2018 to Oct. 11, 2018 (PDF)
- Geek Squad Protection with Accidental Damage+ - purchased between May 8, 2018 to Aug. 8, 2018 (PDF)
- Geek Squad Protection with Accidental Damage - purchased between May 9, 2018 to Jul. 30, 2020 (PDF)
- Geek Squad Protection with Accidental Damage - purchased between Mar. 4, 2018 to May 8, 2018 (PDF)
- Geek Squad Protection with Accidental Damage - purchased between Mar. 1, 2017 to Feb 28, 2018 (PDF)
- Geek Squad Protection with Accidental Damage for Wireless - purchased between Feb. 2, 2017 to Feb 28, 2018 (PDF)
Northern Alberta (2016-2017)
Geek Squad Protection Total Plan (no longer active)
See the archive of former plans, for reference. To see the terms and conditions associated with your former plan, select the document that was in use when you purchased.
- Geek Squad Protection Total Plan for Wireless - purchased between Feb. 2, 2017 to Mar. 2, 2018 (PDF)
- Geek Squad Protection Total Plan for Wireless - purchased between Feb. 16, 2016 to Feb. 1, 2017 (PDF)
- Geek Squad Protection Total Plan for Laptops - purchased between Feb. 16, 2016 to Mar. 2, 2018 (PDF)
- Geek Squad Protection Total Plan for Tablets - purchased between Feb. 16, 2016 to Mar. 2, 2018 (PDF)
- Geek Squad Protection Total Plan for Televisions - purchased between Feb. 16, 2016 to Mar. 2, 2018 (PDF)